Last updated: April 25, 2026
These Terms of Service (“Terms”) are a binding agreement between you and Competitors App (“we”, “us”) governing your use of the Parents Are OK mobile application and related services (the “Service”).
By installing or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
1. What the Service is — and is not
Parents Are OK is a convenience tool that passively observes activity signals on a smartphone and notifies designated family members (“Guardians”) when those signals stop.
It is not a medical device, not an emergency response service, and not a substitute for professional medical or caregiving supervision. It does not summon ambulances, police, or fire services. It does not guarantee that a Guardian will be notified of any given event, nor that any notification will arrive within a particular time.
If someone needs urgent help, call your local emergency number.
2. Eligibility
You must be at least 18 years old and legally able to enter into a contract in your country of residence. By creating a Guardian account you confirm that you meet this requirement and that the Elder being monitored has consented to that monitoring.
3. Your account and responsibilities
You agree to:
- Provide accurate information during setup.
- Keep your sign-in credentials (Google / Apple account) secure.
- Only pair devices belonging to people who have consented to be monitored.
- Comply with all applicable laws, including privacy and consumer-protection laws.
You agree not to:
- Use the Service to monitor anyone who has not consented, including minors without proper authority.
- Reverse engineer, decompile, or attempt to extract source code from the app, except where such restriction is prohibited by law.
- Abuse, disrupt, or probe the Service’s infrastructure.
- Resell, sublicense, or otherwise commercialize the Service without written permission.
You are responsible for ensuring that any Elder on whose device you install the app has given informed consent.
4. Subscriptions and billing
The Service may be offered on a subscription basis through Apple’s App Store or Google Play.
- Subscriptions are billed by the platform, not by us, under the terms of your App Store or Google Play account.
- Subscriptions auto-renew unless canceled at least 24 hours before the end of the current period, through the platform’s subscription settings.
- Refunds, where available, are handled by the platform according to its own refund policy.
- When a subscription lapses, the Service will stop active monitoring and retain only a minimal reactivation check-in. You remain responsible for any outstanding amounts due.
We may change pricing for future billing periods with reasonable prior notice. Existing periods already paid are not affected.
5. Permissions you grant the Service
To operate, the Elder app requires certain sensitive permissions (background execution, battery optimization exemption, activity recognition, usage access, notification posting, and — on Android — full-screen intent for fall alerts). By granting them you authorize the Service to use them solely for the monitoring features described in the app and the Privacy Policy. You can revoke any permission at any time through the OS settings, which may disable parts of the Service.
6. Notifications and reliability
Push notifications are delivered over third-party networks (FCM, APNs, mobile carriers) that we do not control. We make commercially reasonable efforts to deliver alerts promptly, but:
- Alerts may be delayed, duplicated, or undelivered due to network issues, device settings, aggressive battery optimizers, Do Not Disturb, or platform policy.
- You should not rely on the Service as the sole means of knowing whether a person is safe.
7. Content and intellectual property
The Service, including its software, design, text, and logos, is owned by Competitors App and its licensors and is protected by intellectual-property laws. We grant you a limited, personal, non-exclusive, non-transferable, revocable license to use the Service for its intended purpose. No other rights are granted.
8. Privacy
Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
9. Termination
You may stop using the Service at any time and delete your account from inside the app. We may suspend or terminate your access if you materially breach these Terms, abuse the Service, or if required by law. Upon termination, your license to use the Service ends immediately; sections of these Terms that by their nature should survive (e.g., IP, disclaimers, liability, governing law) will survive.
10. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR UNINTERRUPTED OR ERROR-FREE OPERATION. WE DO NOT WARRANT THAT ALERTS WILL BE DELIVERED OR THAT THE SERVICE WILL DETECT ANY PARTICULAR EVENT.
Nothing in these Terms excludes liability that cannot be excluded under applicable consumer law (for example, certain statutory rights in the EU, UK, and elsewhere).
11. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, Competitors App AND ITS AFFILIATES, DIRECTORS, AND EMPLOYEES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE IN ANY 12-MONTH PERIOD WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICE IN THAT PERIOD, OR (B) [EUR 50 / USD 50].
12. Indemnity
You agree to indemnify and hold Competitors App harmless from any claim or demand, including reasonable legal fees, arising out of your breach of these Terms, your misuse of the Service, or your violation of any law or third-party right (including monitoring someone without their consent).
13. Governing law and disputes
These Terms are governed by the laws of [Jurisdiction], without regard to conflict-of-laws rules. Disputes will be submitted to the exclusive jurisdiction of the competent courts of [City, Jurisdiction], unless applicable consumer-protection law gives you the right to bring proceedings in your own country of residence.
14. Changes to these Terms
We may update these Terms from time to time. Material changes will be announced in the app and by updating the “Last updated” date above. If you continue to use the Service after the changes take effect, you accept the updated Terms.
15. Contact
Competitors App, Sibiu, Romania Email: [email protected]